Tag: Kimble
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How Purpose-Built Software for Services Improves Four Key Performance Indicators
Learn how purpose-built software improves 4 key services metrics: utilization rate, profit margin, net promoter score & employee attrition.
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SPI Report Overview: The Impact of PSA on Historic Year of Growth in Services
In this blog, we will summarize some of the key findings from SPI’s 2022 Professional Services Benchmark Report
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TSIA Summit Overview: Four Services Challenges Today & How to Solve Them
This blog is an overview of a recent TSIA Technology Summit sponsored by Kimble Mavenlink. We cover the key takeaways with a focus on four common challenges (and actionable insights on how to solve them) that often disrupt even the highest performing services organizations today.
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Employee Spotlight: Product Manager, Reporting & Analytics
Check out third installment of our employee blog spotlight series features Mark Clewett, Product Manager: Reporting and Analytics at Kantata.
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Three Ways to Improve Data Quality and Maximize PSA Benefits
This blog breaks down why it is so important to feed your professional services automation (PSA) solution quality data, and provides three steps to maximizing the benefits of your PSA.
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How Customer Success Teams Accelerate Value Realization in Services
Highlights from TSIA Summit with Kantata’s VP of Customer Adoption on how customer success teams accelerate value in services
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Employee Spotlight: Vice President of Solutions Engineering
In the second installment of this blog series we spotlight Lauren Leonard, Vice President of Solutions Engineering at Kimble Mavenlink
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Kantata Volunteer Series: Supporting and Enabling Children in Need
John Breul, Kantata’s VP of Alliances, explains what he has learned from long-term involvement in volunteering with educational charities.
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Kantata Volunteer Series: Ensuring Students Are Set up For Success
This blog series highlights some of the great volunteer work Kimble employees are doing around the world. This month, we hear from Tarsem Chana
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Financial Benefits of Accurately Priced Proposals
As a sales manager, you spend a great deal of time analyzing the deals suspected to close in the next few months. You’re looking at the sales pipeline, and oftentimes there is one proposal in particular that’s near close and seems to promise a healthy margin — but this is only at first glance. Upon…
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4 Key Challenges Faced by Global Services Businesses & How Kantata Can Help
Services businesses which operate internationally face complex challenges. They have to deal with different laws and regulations, local working practices and languages, economic conditions and so on. They also have to create a global solution in order to maintain visibility of performance in each area while allowing for a degree of autonomy and decentralized decision-making.…
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How Closing Financial Periods on Time Fosters Business Predictability
It’s the end of the month again. Actually, it’s already eight days past month-end, and you’re chasing different departments for the information you would need to close the financial period. Your team is scrambling to hunt down revenue that was supposed to be recognized this month. What happened to that revenue? Until you can answer these…
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How to Set the Right Incentive Schemes in Professional Services
If you’re a business leader in the professional services industry, you probably spend a good deal of your time reviewing and tweaking your business strategy. But when was the last time you reviewed your sales incentive schemes to ensure they’re aligned with your business goals? The old adage that “compensation drives behavior” holds true in…
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Three Tips for Getting Maximum Value from SaaS
Across the business world, people are working from home, utilizing video conferencing software more than they may be accustomed to. When gathering virtually, coworkers are amusing each other by using funny background images, adorning their faces with cat noses, or adding strange headgear. People are finally adopting the add-on features of the technology they have…
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Three Ways to Pave the Way for Employee Adoption of PSA
Investing in professional services automation (PSA) software is an important first step for an organization hoping to establish more efficient project delivery and obtain more predictable business outcomes. But the work is not over once you decide which PSA to adopt. In order to unlock the complete potential of your solution, you must approach the PSA…
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How to Be Sure a Software Demo Isn’t Just Smoke and Mirrors
Selecting the right technology solution for your professional services organization can be a daunting task, especially with the growing number of options available on the market. Before letting vendors court you with proposal decks and software demos, I think it’s important to take time to brief internally on what you’re trying to achieve. That way…
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Is Your Organization a High-Trust Network? Answer These Three Questions
By Mark Robinson, CMO and Co-founder of Kimble — now Kantata following Mavenlink and Kimble merger in 2022. It is exciting and stimulating to work for a growing business and most people want a piece of that exhilaration. However, moving from the start-up stage where everybody knows not just all of their colleagues’ faces but…
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Three Common Questions When Evaluating Services Software
The software market is growing at an unprecedented rate – at a Compound Annual Growth Rate (CAGR) of 11.7% from 2017 to 2022 according to MarketsandMarkets Global Forecast. On one hand, this is fantastic for consumers shopping for software as that competitions gives them better and better options to choose from. However, this is also creating a potentially…
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Why Resource Managers Are the Unsung Heroes of a Services Business
By Mark Robinson People often ask what is the most important role in a professional services business. Is it the business development team who win the big deals or the marketing people who find many of those deals in the first place? Perhaps it is the consultants in the field who deliver successful projects and…