Category: Workforce Trends
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What Is Agentic AI and Why It Matters for Professional Services Firms

TL;DR Agentic AI shifts the question from what AI can create to what it can execute — autonomously, across connected systems, in real time. For PS firms, that changes how work flows through an organization. The durable advantage belongs to firms that ground it in proprietary project history and delivery patterns, not generic capability —…
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The New State of Professional Services Is Here — Where Does Your Company Fit?

The following is an excerpt from Kantata’s new State of the Professional Services Industry 2024, written by Kantata CEO Michael Speranza. Click here to read the full report. The last few years have been defined by a backdrop of economic uncertainty that necessitated response to a rapidly evolving business environment. Firms rose to the challenge…
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Unpacking the State of Professional Services With John Ragsdale

Kantata has just unveiled its highly anticipated State of Professional Services Report, offering fresh, insightful perspectives on the current state and future trajectory of the industry, all derived from candid feedback from global companies. What do these revelations indicate about the market? How does your business stack up against your top competitors? Navigating these insights…
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Navigating Talent-Centric Challenges in Professional Services Organizations

Professional services is an innately people-centric discipline. Talent is the key driver of success in the industry. Your people and their skills are the lifeblood of your professional services organization. As such, managing and retaining the best and brightest talent poses one of the greatest challenges for leaders today. This is reflected in the 2023…
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Kantata Hosts Webinar On Optimizing Business Performance Through Talent Engagement

Join Industry Experts Dave Hofferberth and Charles Gustine for Key Insights from SPI’s 2023 Professional Services Talent Benchmark IRVINE, Calif., and LONDON – November 30, 2023 – Kantata, the leading global supplier of purpose-built technology for professional services, is hosting a webinar on December 7, 2023, at 11 am ET. In this webinar, Dave Hofferberth,…
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Revolutionizing Professional Services: The Rise of the Quantified Consultant

Using data-informed metrics to optimize consulting operations In recent years, the “quantified self” concept has gained widespread popularity, as individuals use their smartphones and connected wearable devices to track and measure various aspects of their daily lives to improve their health and well-being. Using data and metrics to optimize personal performance has proven highly effective,…
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Better, Faster, Happier Teams Part 3: Creating Strong Employee Engagement With Strategic Resource Management

By Kristi Gooden, Principal Customer Success Manager, Kantata This is part 3 of a 3-part series from experienced resource management practitioner Kristi Gooden focusing on how professional services organizations can help their teams work better, faster, and happier; read part 1, focused on skills mapping, here, and part 2, focused on flex workforce best practices,…
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Four Focus Areas for Businesses Navigating Labor Volatility

By Gina Hartigan, Chief People Officer, Kantata The Greek philosopher Heraclitus teaches us that “there is nothing permanent except change.” The businesses that build pathways to long-term success understand and embrace this – change is the fabric of how we operate a business now. But even for the most change-enabled companies, the level of volatility…
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Top Three Company Culture Challenges in 2023 and How To Overcome Them

The latest episode of Kantata’s Professional Services Pursuit Podcast focuses on some of the unique challenges associated with building a strong company culture in today’s market, with recommendations for how businesses can transcend those challenges. Banoo Behboodi hosts the episode, with guest Christine Dunham, Kantata’s Senior Director of People Development and Culture. They discuss the…
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Technology’s Role in the New Workforce Ecosystem

Author: Ray Grainger, Executive Chairman, Kantata Board of Directors With sustained record high inflation, depressed stock markets, and worries that a recession is inevitable, it’s unsurprising that many companies are taking belt-tightening steps like delaying plans to implement new technology. In today’s environment, this way of thinking will most likely result in loss of competitive…
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How To Successfully Compete for Talent in the Networked Economy

This is an excerpt from the new Kantata eBook, “The Networked Economy: The Future of Freelance Work in Professional Services.” To learn more about how the world of full-time, part-time, and contract resources is changing, and how you can make the most of it, check out the full eBook here. What Is the Networked Economy?…
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Salesforce’s Michael Maoz on Boosting Employee Excellence

by Michael Speranza, CEO, Kantata How can professional services organizations improve employee satisfaction while continuing to prioritize digital transformation? It’s a dual question that’s top of mind for many business leaders (or should be). Michael Maoz, Senior Vice President of Innovation Strategy at Salesforce, a longtime Kantata partner, joined me on stage during our recent…
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Strategies Required for Services Success in 2023 and Beyond: Build a Stable Bench of Independent Contractors

Challenges, Trends & Best Practices From Our Recent Webinar With TSIA With 2023 coming in just a few weeks, business leaders are preparing for some of the unique challenges and opportunities that the new year will bring. This topic was discussed in Kantata’s most recent webinar with TSIA, where TSIA’s VP of Technology Services, John…
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6 Key Stats That Show the Changing Dynamics of the Modern Professional Services Workforce

The professional services industry is undergoing a radical and permanent transformation, with people demonstrating they want more agency over their workloads and professional development and taking life-changing steps to realize their goals. As seen in new research from Kantata, these changes have had sweeping impacts on the way the professional services workforce operates, as well…
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The Importance of PTO Planning

Learn how poorly-managed paid time off can negatively impact business, and how to properly plan PTO to boost morale and optimize scheduling.
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7 Ways You Might Be Driving Away Your Resources

This is an excerpt from Kantata’s new ebook, “The Guide to Retaining and Growing Your Professional Services Workforce.” Click here to read the full ebook. While most employees do leave a company eventually as their careers evolve, many businesses actually unintentionally drive their employees away. Here are some of the major causes of turnover in…
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The Impact of Shifting Talent Pools on a Changing Labor Market

On the latest episode of Kantata’s Professional Services Pursuit Podcast, our hosts Brent Trimble and Banoo Behboodi discuss how the professional services talent pool is shifting, both in terms of what employees expect from the organizations they work for and the values they want to see when applying to work at a new company. This…
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Retaining and Optimizing a High-Performing Services Workforce

This is a guest post from John Ragsdale, distinguished researcher and vice president of technology ecosystems for Technology & Services Industry Association (TSIA). Professional services is a people-intensive business. Through recent years of rapid growth, tech companies have struggled to retain consultants. Hiring has also been a challenge, which has impacted project delivery and created…
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New Research Finds Business Leaders Spend Nearly Half of Their Time Every Day Coping with Employee Turnover

Survey also reveals a growing disconnect between employers and employees on a wide range of issues including benefits and professional development IRVINE, Calif. and LONDON – AUGUST 3, 2022 – Kantata, the leading global supplier of purpose-built technology for professional services, today released new research that illuminates senior executives at professional services organizations spend 40%…
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Why Services Software is Critical in Today’s Networked Economy

The latest episode of Kantata’s Professional Services Pursuit Podcast features Ray Grainger, the Executive Chairman of Kantata and co-founder of Mavenlink. This episode, hosted by Brent Trimble, is centered around the vision for Kantata and the importance of services software in today’s networked economy. Below you’ll find some highlights and key takeaways from the discussion…
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What Is The Future of the Liquid Workforce in Professional Services?

John Ragsdale, Distinguished Researcher and Vice-President of Technology at TSIA, recently joined host Matt Finch on The Professional Services Pursuit podcast from Kantata. This episode sheds light on John’s unique insights regarding the state of the liquid workforce and how contract work will continue to shape the future of the professional services industry. John shared…
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Do You Have What It Takes to Attract The Talent You Need?

It’s no secret that contract workers have become more important than ever, especially in the world of professional services. More projects, higher client demands, and new types of services mean that today’s organizations must absolutely use freelancers to supplement their full-time workforce. But simply finding a single freelancer for a large-scale project with high demands…
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The Increasing Importance of Collaboration Across a Distributed Workforce

Environmental factors originally jump started the work-from-home revolution, but current research suggests the distributed workforce model is here to stay. Some estimates claim that at least 70% of employees don’t believe going into the office is necessary. Flexibility, less travel time, and reduced office costs are just a few of the perks of having a…
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Resource Skills Development – How to Organically Grow Your Team

To stay successful and be prepared for future demands, today’s companies must turn to resource skills development as an organic means of growing their teams. With the right strategy, your organization can steadily grow stronger and have greater abilities to tap for a constantly changing future.
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Online Collaboration in 2021: Evolution or Revolution?

By looking at how online collaboration will change in 2021, you can make informed decisions on how you collaborate today and in the coming years.
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Microskills – Are You Letting Talent Go to Waste?

Understand the depth and value of microskills and how to best tap into what is already available within your company to quickly expand the capabilities of your team.
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4 Easy Ways to Reduce Employee Turnover at Your Agency

Keep employee turnover rates low at your agency for greater success through these four tips that can improve employee satisfaction and loyalty.
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Retention Strategies for Millennials (& How to Keep Them Happy)

Read this blog to learn how to attract, hire, engage, and retain the Millennial workforce at your business.
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13 Tips & Tricks to Maintain A Healthy Work Life Balance

Today, it is harder today than ever to pull yourself away from work—thanks, in large part, to mobile technology. So, how do we manage to balance work and life today? Even when work was strictly considered a 9-5 commitment, trying to maintain a work life balance has always been a major stress on the workforce.…
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Uncovering the Challenges Associated with Managing Contract Workers

Read this blog to learn the challenges associated with managing contract workers in todays remote & global gig economy.