Category: Industry Perspectives
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SPI Report Overview: The Impact of PSA on Historic Year of Growth in Services
In this blog, we will summarize some of the key findings from SPI’s 2022 Professional Services Benchmark Report
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Real Life Insights Into Professional Services Strategy and Operations Roles
Melissa Korzun, the Managing Director of Client Transformation, Strategy and Operations at TeleTracking recently joined host Matt Finch on The Professional Services Pursuit podcast from Kantata. This episode sheds light on Melissa’s approach to transforming TeleTracking’s operational imperatives and how that has helped to define the business’s organizational direction and culture. Melissa opens by pointing…
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TSIA Summit Overview: Four Services Challenges Today & How to Solve Them
This blog is an overview of a recent TSIA Technology Summit sponsored by Kimble Mavenlink. We cover the key takeaways with a focus on four common challenges (and actionable insights on how to solve them) that often disrupt even the highest performing services organizations today.
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Why Client Success Will Define Professional Services In 2022
John Ragsdale, Distinguished Researcher and Vice-President of Technology at TSIA, recently rejoined The Professional Services Pursuit podcast from Kantata. This episode sheds light on what professional services organizations should be focusing on in 2022, including rethinking client success and improving adoption rates. Regarding this year’s priorities, John revealed, “2022 is the year that the rubber’s…
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Leveraging Kantata Tools to Assist with Strategic Resource Management
In our previous blog, “Data Governance: The Secret to Great Resource Management,” we discussed the importance of having strong data governance models, data selection, and maintenance strategies in a modern professional services company. Ultimately, this data helps resource management offices make strategic decisions with a level of objectivity. And while it may seem challenging to…
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Discover What You Can Accomplish With PSA Software
Sustainable productivity is key for a successful business in this day and age. Not only do we need to reliably provide a quality product or service, we need to ensure that all of the internal systems we rely on are supporting this productivity. After all, products and services may be the bread and butter of…
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Building the Optimal Implementation Team
So you’re ready to make the move to the Kantata Professional Services Cloud and your Client Success Manager (CSM) is asking for dates and times for the kickoff and wondering who will be involved in your implementation. It’s easy to feel overwhelmed with all the upfront important decisions that need to be made. So here’s…
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What Professional Services Teams Need to Thrive
By Ray Grainger, Executive Chairman Thriving teams depend on being made up of a diverse group of people. And those people need to not only be supported by a company, but to be able to take care of themselves. In the article, What Makes A Good Team, author Joseph Garvey shares some insights and observations…
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How To Truly Solve Your Business Pain Points With Best Practices
By Nick Evans, Senior Enablement Consultant When clients decide to come to Kantata, they are looking to solve a pain point. Some common reasons are to improve (or introduce) their resource management process, unify their delivery processes, or improve their reporting. Fortunately for our clients, Kantata has solved these problems for many other clients before…
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Should My Business Use Professional Services Automation?
The phrase “professional services automation” is often thrown around when business owners look into optimizing their operational strategy. However, professional services automation (PSA) isn’t just a hollow buzzword without any real world application. Businesses of all sizes could immensely benefit from implementing PSA software into their day-to-day operations. But what exactly does professional services automation…
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Overcoming The Top 4 Barriers to PSA Adoption
Professional Services Automation (PSA) has helped companies around the world tackle the challenges of project and resource management. But there are still plenty of companies that haven’t taken advantage of the possibilities in front of them. A recent research report from Forrester, “How Professional Services Firms Can Optimize Resource Management And Planning,” found that companies…
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Our Predictions For 2022: A Surge in Vertical SaaS Adoption Will Drive M&A Activity
Organizations have spent the last decade migrating their on-premises IT systems to the cloud and adopting horizontal SaaS solutions designed for general business uses across a wide range of industries such as CRM, project management, and accounting. We predict enterprises will spend the next decade migrating away from those horizontal SaaS solutions in favor of…
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How To Say “No” to a Professional Services Client
By John Waite, Principal Project Manager at Kantata How to say “no” to clients. It’s something project managers and delivery teams – or anyone on the front lines – wrestle with on a regular basis. Have you been daunted to say no? To a client? To a sales prospect? Saying no to clients can be…
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Introducing the Professional Services Pursuit Podcast From Kantata!
Are you looking for new insights into the world of professional services? “The Professional Services Pursuit,” Kantata’s just-launched podcast, is just what you are looking for. This bi-weekly podcast has a very simple goal: to give you — and all professional services leaders — a place to go to be inspired and tap into expert…
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Kantata Professional Services Cloud – What is it and Why Do You Need It?
The increasingly complex, fast-paced world of professional services needs a new technology solution. Find out about the Mavenlink Kantata Professional Services Cloud and what it can do for you.
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5 Elements Every Project Proposal Should Include
Read this blog to learn the five key that every project proposal should include when delivering services successfully.
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What Should a Project Proposal Include?
Learn how to write the ultimate project proposal and ensure customer satisfaction and successful delivery at your business
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How to Improve Customer Experience Through the Five C’s – Part 1
Learn how to improve your client experience with a focus on: Communication, Consistency, Collaboration, Company-Wide Adoption, & Efficiency
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What Are the 4 Most Common Challenges for a Scaling IT Services Organization?
Learn how to overcome challenges including building departments, changing management structure and more IT services scaling complications at your business.
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10 Steps to Successful Process Governance
Read this blog to learn 10 steps to help you improve processes management and governance at your organization.
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What is Project Management Software Used For?
Project management software is used to design a blueprint for your project, track progress, and execute. Here are the top 9 ways to use PM software.
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The 5 Benefits of Adopting Work Coordination Software
Read this blog to learn the benefits of Work Coordination Software to optimize resource & project management to drive business success.
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What are The Most Important Professional Services KPIs for Profitable Project Delivery?
Find out what Key Performance Indicator (KPI) every services business must absolutely track in order to achieve success.