Category: Growth and Profitability
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5 Reasons Professional Services Organizations Need The Kantata Professional Services Cloud
Running a professional services business is more challenging than ever, but with the right strategy and execution, the rewards can also be greater than they’ve ever been. The continued expansion of the professional services world, the increasing types of products and services required to keep up with client demands, and the seemingly limitless potential of…
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Purpose-Built Technology: What It Is and Why Professional Services Companies Need It
Running a professional services business often means creating solutions on the fly and making whatever’s available work to keep projects going and clients happy. But that doesn’t mean there isn’t a better way. Frequently, software used by organizations isn’t specifically designed for the professional services industry and doesn’t have the right features for a company’s…
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Leveraging Kantata Tools to Assist with Strategic Resource Management
In our previous blog, “Data Governance: The Secret to Great Resource Management,” we discussed the importance of having strong data governance models, data selection, and maintenance strategies in a modern professional services company. Ultimately, this data helps resource management offices make strategic decisions with a level of objectivity. And while it may seem challenging to…
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Discover What You Can Accomplish With PSA Software
Sustainable productivity is key for a successful business in this day and age. Not only do we need to reliably provide a quality product or service, we need to ensure that all of the internal systems we rely on are supporting this productivity. After all, products and services may be the bread and butter of…
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Building the Optimal Implementation Team
So you’re ready to make the move to the Kantata Professional Services Cloud and your Client Success Manager (CSM) is asking for dates and times for the kickoff and wondering who will be involved in your implementation. It’s easy to feel overwhelmed with all the upfront important decisions that need to be made. So here’s…
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Three Handy Tips for Getting Started with Report Building
By Martin Beil, Senior Product Manager, Business Intelligence & Analytics at Kantata Success in the professional services world requires more than simply providing great work to your clients. Success depends on having a complete understanding of how your business is functioning, both the good and the bad. And this is where building insightful, accurate, dependable…
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My 3 Favorite Features for High Impact Improvements
By Nadia Chang, Senior Business Consultant at Kantata Kantata is a powerful platform that allows for multi-faceted management of projects and resources. And while there are many ways that Kantata can help a professional services organization, leveraging the different features of Kantata will allow you to optimize the data outputs you can get from the…
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The 5 Pillars of Resource Management Solutions
Resource management is an art form that requires an excellent understanding of how the parts of a project come together to create a successful product or service. While resource management has never been simple, the larger and more complex businesses of today are becoming increasingly difficult to manage and include more individual pieces than ever…
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Resource Forecasting Defined: Why You Need It Now
Understanding what resource forecasting is, why it’s important to the success of your business, and how to apply forecasting properly can help you more effectively utilize your resources to meet the needs of your clients. What Is Resource Forecasting? Resource forecasting is the prediction of your company’s future project demands on your talent pool. It…
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Unlimited Resource Capacity: From Fantasy To Reality
The true capability of a company is based on their resources. Not just the skill they bring, but the volume of work they are able to take on and their level of efficiency. But any growing professional services business will run up against limitations that get in the way of taking on the opportunities that…
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Overcoming The Top 4 Barriers to PSA Adoption
Professional Services Automation (PSA) has helped companies around the world tackle the challenges of project and resource management. But there are still plenty of companies that haven’t taken advantage of the possibilities in front of them. A recent research report from Forrester, “How Professional Services Firms Can Optimize Resource Management And Planning,” found that companies…
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Our Predictions For 2022: A Surge in Vertical SaaS Adoption Will Drive M&A Activity
Organizations have spent the last decade migrating their on-premises IT systems to the cloud and adopting horizontal SaaS solutions designed for general business uses across a wide range of industries such as CRM, project management, and accounting. We predict enterprises will spend the next decade migrating away from those horizontal SaaS solutions in favor of…
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How To Say “No” to a Professional Services Client
By John Waite, Principal Project Manager at Kantata How to say “no” to clients. It’s something project managers and delivery teams – or anyone on the front lines – wrestle with on a regular basis. Have you been daunted to say no? To a client? To a sales prospect? Saying no to clients can be…
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Finding Professional Services Success as a Way of Thinking
By Ray Grainger, Executive Chairman Professional services firms have long survived on “experts on demand” – the contractors that can be hired for just-in-time projects. But simply using contract workers is not enough anymore. Businesses need to build and improve their digital infrastructure and domain expertise to scale on demand and dependably deliver freelancers on…
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Why It’s Time to Embrace Change Management in Professional Services
By Moira Alexander, founder of PMWorld 360 Magazine and Lead-Her-Ship Group Between 2020 and 2030, job growth in areas such as change management is expected to grow 14% faster than the average profession. Why? Because we’re in times of major change for many industries and agencies, with the speed of change increasing, not least due…
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Do You Have What it Takes to Scale Your Professional Services Business?
Growth is the hallmark measure of success for all organizations, but scaling your professional services business is difficult. The following are critical elements for every professional services firm that is looking to successfully scale.
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The Unified Data Model and Its Superpowers in Resource Management
Mavenlink and Enterprise Times have partnered to break down the tenets of a Unified Data Model and its implementation into a company with a new whitepaper, “The Importance of a Unified Data Model in Resource Management.”
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What Sets the Highest Performing Professional Services Teams Apart?
One critical component of successfully growing and scaling a product-centric business is maintaining a high-performing services team that can hit the ground running at the start of each engagement and deliver value to customers quickly. Product companies that get a strong reputation for customer service can build on that foundation, using glowing reviews and references…
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4 Key Challenges Faced by Global Services Businesses & How Kantata Can Help
Services businesses which operate internationally face complex challenges. They have to deal with different laws and regulations, local working practices and languages, economic conditions and so on. They also have to create a global solution in order to maintain visibility of performance in each area while allowing for a degree of autonomy and decentralized decision-making.…
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How Closing Financial Periods on Time Fosters Business Predictability
It’s the end of the month again. Actually, it’s already eight days past month-end, and you’re chasing different departments for the information you would need to close the financial period. Your team is scrambling to hunt down revenue that was supposed to be recognized this month. What happened to that revenue? Until you can answer these…
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How to Set the Right Incentive Schemes in Professional Services
If you’re a business leader in the professional services industry, you probably spend a good deal of your time reviewing and tweaking your business strategy. But when was the last time you reviewed your sales incentive schemes to ensure they’re aligned with your business goals? The old adage that “compensation drives behavior” holds true in…
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Why You Should Invest in Employee Mental Health
What your employees need for their mental health in a post-COVID work environment. Learn more about how to support for workforce today.
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The Critical Role of Sales Engineering in Product Success
Learn 3 critical roles that sales engineers should play in the long-term success of a product at your services organization.
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How to Create a Project Budget That Works
Every successful services business has a deep understanding of project budgets. The following steps will help project managers and financial teams make tweaks to their processes to create project budgets that work.
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How to Improve Customer Experience Through the Five C’s – Part 1
Learn how to improve your client experience with a focus on: Communication, Consistency, Collaboration, Company-Wide Adoption, & Efficiency
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What Are the 4 Most Common Challenges for a Scaling IT Services Organization?
Learn how to overcome challenges including building departments, changing management structure and more IT services scaling complications at your business.
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Does Your Agency Have a Process Bottleneck? Here’s How to Find Out
What’s slowing down your company’s projects? It may be a process bottleneck. Learn how to find it and fix it in this helpful guide.
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How Service Industries Can Develop a Sustainable Competitive Advantage
Learn the considerations and risk factors involved in staying ahead of the competitive in the services industry today.
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Five Reasons Why Results Matter Most
We live in a world that is obsessed with results and measurement. What was the score of last night’s Angels vs. Red Sox game? How many gold medals does Michael Phelps have?